With the 2018 issuance of new Joint Capabilities Integration and Development System (JCIDS) policy and guidance, the requirements for the Sustainment Key Performance Parameter (KPP) and supporting metrics evolved. Detailed information and an excellent explanation are available in the Sustainment KPP Guide outlined in Annex D to Appendix G to Enclosure B of the JCIDS Manual. However as we teach in LOG 340, there are a range of lower-tier product support metrics at our disposal, good product support metrics need to be SMART (Specific, Measurable, Attainable, Relevant, and Timely). They are derived from, support, and align to validated warfighter requirements. They backstop and align to the Sustainment Key Performance Parameter (KPP). They measure product support efficiency, effectiveness, or both. They are linked to, facilitate, and undergird desired performance outcomes. And they are a cornerstone of outcome-based product support strategies.  For additional information on supporting metrics, plenty of resources available, including:

• DoD Instruction 5000.02, Enclosure 6, Para 4
• DoD Product Support Manager’s (PSM) Guidebook, Appendix B
• DoD Performance Based Logistics (PBL) Guidebook, Appendix F
• MIL-HDBK 260 Reference Data for Logistics Metrics
• Performance Based Logistics (PBL) Metrics – Overview (ACQuipedia Article)
• Performance Based Logistics (PBL) Metrics – Techniques & Tools for Optimizing Operating & Support (O&S) Cost & System Readiness (ACQuipedia Article)
• Performance Based Logistics (PBL) Metrics - Thresholds vs. Objective (ACQuipedia Article)