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New Defense Logistics Agency ServiceNow CRM Tool

New Defense Logistics Agency ServiceNow CRM Tool

Bill Kobren

In case you might have missed it, encourage readers to check out a recent article from our Defense Logistics Agency (DLA) colleagues entitled “Customer Relationship Management Team Moving to Modern Service Tool”. In it, they share perspectives about the agency’s new ServiceNow Customer Relationship Management (CRM) Tool. Important changes and capability enhancements are afoot!