New US Army Product Support Manager (PSM) Concept of Operations (CONOPS)
On September 30, 2012, the Assistant Secretary of the Army (Acquisition, Logistics & Technology) issued a comprehensive new “US Army Product Support Manager Concept of Operations (PSM CONOPS).”
According to the Assistant Secretary, “this Army PSM concept of operations (CONOPS) provides materiel developers (MATDEVs) and the acquisition community, including project, product, program managers (PMs) and product support managers (PSMs), with a comprehensive overview and vision of the roles and responsibilities, tasks, relationships, training, and career considerations for the product support manager (PSM). It also provides a framework by which the PM can organize for success.”
Encourage Army program managers, life cycle logisticians, and, of course, Product Support Managers, in particular to read this document. Also would encourage their Air Force, Navy, Marine Corps, and industry counterparts to take a look at this PSM CONOPS. There are numerous lessons learned, best practices, processes, and ideas for success.
For related information, a few additional references you should consider checking out: