PSM Guidebook Overview (Part 4)
1 - Supportability and sustainment options identified.
2 - Notional product support and maintenance concept identified.
3 - Notional product support, sustainment, and supportability requirements defined and documented to support the notional concept. (Occurs in the AoA)
4 - Supportability objectives and KPP/KSA requirements defined. New or better technology required for system or supply chain identified (Occurs at ASR)
5 - Supportability design features required to achieve KPP/KSA incorporated in Design
Requirements (Occurs at SRR)
6 - Maintenance concepts and sustainment strategy complete. Life Cycle Sustainment Plan approved. (Occurs at PDR)
7 - Supportability features embedded in design. Supportability and Subsystem Maintenance Task Analysis complete. (Occurs at CDR)
8 - Product Support capabilities demonstrated and supply chain management approach validated. Sustainment and product support planning complete identifying the sustainment strategy roles, responsibilities, and partnerships that will be implemented.
9 - Product Support Package demonstrated in operational environment (Occurs at IOT&E)
10 - Initial Product Support Package fielded at operational sites. Performance measured against availability, reliability and cost metrics. (Occurs at IOC)
11 - Sustainment performance measured against operational needs. Product support improved through continual process improvement. Sustainment and product support performance regularly measured against sustainment metrics and corrective actions taken.
12 - Product Support Package fully in place including depot repair capability. (Occurs at FOC)
There is, of course, much, much more information packed into the new PSM Guidebook. Encourage every life cycle logistician and product support manager, whether from government or industry, to bookmark the website, download a copy and keep a reference copy handy for frequent use. Encourage program managers and professionals from other functional disciplines to do the same. This is an invaluable resource for all of us.