UPDATE 12 DEC 2019: Coming soon, the new Category Management Community of Practice. Click on the title of this post to access the link to the community!
NOV 1, 2019. To start the new Community of Practice (CoP) for CM, it may be used to review Guiding Principles of a DAU Community. Next, we will begin with the MOA used at DAU. The MOA is intended to document and to facilitate a shared understanding of the role
that a community of practice plays in DAU’s learning ecosystem and within the Department of Defense.
Community Name: Identify the name of the community (e.g., Category Management CoP).
Community Membership/Audience: Identify the audience that the community is targeting/trying to attract (e.g., DoD logistics workforce, industry partners working logistics, other individuals working related logistics areas).
What is the estimated size of the target membership/audience?
Community Purpose/Intent: Identify the purpose/intent of the community (e.g., what challenges or pain points are you trying to address? What value does the community bring to the membership?).
Community Objectives: List the community objectives (e.g., specific areas or issues that the community is interested in addressing).
Leading Indicators: Identify what short-term observations/measurements will be used as leading indicators in meeting your stated objectives. (Sample indicators: xx% of target audience is a member of the community, increase in engagement levels during first x months, customer satisfaction.)
Community Metrics: Identify the metrics that you will use to determine whether you are meeting your stated objectives. (Sample metrics: # of members, engagement levels, # of engagement activities, frequency of engagement activities, # of sessions/month, # returning users.)
Community Engagement Activities: Identify activities that you intend to employ to support community engagement. What is your intended battle rhythm? (Sample activities: Welcome emails to new members/as members join, Newsletters/weekly, Announcements/bi-weekly, Webinars/monthly, Recruitment/bi-monthly.)
Community Roles: Successful communities have critical roles that must be filled by dedicated individuals willing to devote time to the management of the community. Please identify the names and email addresses of the individuals who will be filling the key roles, as well as the estimated weekly time commitment in hours. Community roles are defined in more detail at the following link Community Roles and Responsibilities.
The team has the entire MOA if they desire to look ahead of these first 5 areas of the MOA. ANS
