AR 70-13 dated 30 July 2010 Management and Oversight of Service Acquisitions [see also Army Directive 2017-15 with the same title as the AR]

A Department of Defense Office of Inspector General (DoDIG) Summary Report, DODIG-2017-004, titled “Inspections of DoD Facilities and Military Housing
and audits of Base Operations and Support Services Contracts” identified challenges associated with: (1) contract documentation and requirements, and (2) oversight of BOSS contracts in contingency environments. Additionally, the DoDIG noted that contractor performance was not properly assessed, contractors were not held accountable for poor performance, and the Department did not receive the best value for money spent on the contracts the DoDIG reviewed.

DoD contracting officers are reminded that minimum requirements and clauses for performance work statements/statements of work, as well as minimum standards to measure those requirements in the quality assurance surveillance plan, are described in Federal
Acquisition Regulation (FAR) Part 11 and Defense FAR Supplement (DFARS) Part 211, “Describing Agency Needs,” FAR Subpart 37.6, “Performance-Based Acquisition,” DFARS 237.102-77, “Acquisition requirements roadmap tool,” DFARS 237.172 “Service contracts surveillance,” and FAR Subpart 46.4 and DFARS Subpart 246.4 “Government Contract Quality Assurance.”

A Contract Efficiency Assessment (CEA) provides multi-functional teams (MFTs) performing services acquisitions a repeatable process for ensuring the government receives the appropriate level of service required to effectively meet its mission at the best possible net cost to the government.

In this Memorandum dated 5 NOV 2012:
Improvement  in the tradecraft used to acquire services continues to be one of the highest priority focus areas for the Under Secretary of Defense (Acquisition, Technology  & Logistics) (USD(AT&L)).   Each year, in accordance with DoDI 5000.02, Enclosure 9, Paragraph 3.f., our office performs an overarching review to assess the Department's progress in this important area. This year, we will accomplish  the review by asking each of you to provide a brief written response to each of the topics listed on the attached summary.
Please select the below File to view entire Memorandum.
MEMORANDUM: Annual Review of the Acquisition of Services Policy and Oversight 11/5/12

DoD Enterprise Services Management Framework (DESMF) Edition III dtd 04 Mar 16, 4 March 2016
EXECUTIVE SUMMARYDriving toward service excellence is a virtuous goal for organizations today; this is due in part because it is proven that a proactive service environment is less expensive to run than a reactive service environment. This document provides guidance to standardize the management of Information Technology (IT) services across the Department of Defense (DoD) organizations and is the embodiment of the integration of various best practices, frameworks and standards that define a Department-wide service management approach. It is a ‘service oriented’ framework that focuses on creating and managing services throughout the service lifecycle. It aligns and integrates processes for service management and defines processes at a high level, describing the what, not the how. This approach enables cross-functional teams the ability to create and improve processes in the common pursuit of service excellence. More in-depth process specific guidance will be provided in supplemental companion documents located on the DoD CIO Information Technology Service Management (ITSM) Community of Practice (CoP) portal. see also http://dodcio.defense.gov/Library/ for Edition II.

Includes training, DoD writing style guide, word suggestions, before and after examples and the Army's Action Officer Staff Writing Guide. Look for the DoD Plain Language Implementation Plan, DoDI 5025.13.

It is DoD Policy to  a. Approach operational planning and execution of contracted support in applicable operations programmatically to ensure the best use of available resources at an acceptable level of risk.
b. Comply with applicable U.S., international, and local national laws, regulations, policies, and international agreements.
c. Prohibit the use of contracted support from performing inherently governmental functions.
d. Use contracted support in appropriate situations, in accordance with DoD Instruction 1100.22, the Defense Federal Acquisition Regulation Supplement, and the Federal Acquisition Regulation.
e. Fully consider, plan for, integrate, and execute contracted support of applicable operations in an effective and efficient manner.

A Value Engineering Change Proposal (VECP) is a proposal submitted by a contractor under the Value Engineering (VE) provisions of the Federal Acquisition Regulation that, through a change in the contract, would lower the project's life-cycle cost to DoD. This contract change requirement can be the addition of the VECP to the contract, with attendant savings. VECPs are applicable to all contract types, including performance based contracts.  See FAR Part 48, Value Engineering

Weapon and information systems acquired by DoD in support of the warfighter are, and will be, increasingly dependent on technology for its operation, maintenance, modernization, and sustainment. Acquiring and licensing the appropriate IP is vital for ensuring the systems will remain functional, sustainable, upgradable and affordable.

For DoD Components (4th Estate), decision authorities by S-CAT level defined. 21 June 2016

EZ Source is a web-based workflow application that facilitates the creation, organization, and communication of sensitive, unclassified, competitive source selection documentation used in the source selection evaluation process.  Teams complete Worksheets, Evaluation Notices, and other forms in a shared and electronic database.  Built to follow the Federal Acquisition Regulation Part 15, DoD FAR Supplement 215.3, DoD Source Selection Procedures, Air Force FAR Supplement 5315.3, and Air Force Mandatory Procedure MP5315.3, this tool is easy to learn and intuitive to use, requiring minimal up-front training.  EZ Source provides a secure SSL encryption, allowing evaluation team members to participate from virtually anywhere in the world utilizing server-to-server connections.

Engineering Technical Services (ETS) is one of six portfolios in the Knowledge-Based Services portfolio group as defined by the DoD services taxonomy.1 The Deputy Assistant Secretary of Defense for Systems Engineering (DASD(SE)) is the Functional Domain Expert (FDE) for contracted ETS within DoD and is responsible for identifying functional expertise and localized best practices to share across the portfolio. ETS supports complex acquisition programs by providing robust systems engineering support and technical discipline through the acquisition lifecycle.  Best Practices and Lessons Learned.

- Is designed to give the US government maximum access to competitive commercial markets and innovative commercial technologies Specific provisions: - Exempts purchases of less than $2,500 from many procurement statutes - Reserves and streamlines purchases between $2,500 and $100,000 for small businesses - Gives preference to making multiple awards of task and delivery order contracts - Includes a commercial services definition for stand-alone and ancillary services (ancillary services further clarified in FY 2000 National Defense Authorization Act - Public Law 106-65). A modification to stand-alone services was enacted in SARA (Public Law 108-36).

Category Management Policy 16-3: Improving the Acquisition and
Management of Common Information Technology: Mobile Devices and Services August 4, 2016

The Office of Federal Procurement Policy Pamphlet Number 4.  Pamphlet Number 4 was issued in 1980 to supplement the Office of Management and Budget (OMB) Circular A-76.  It was a guide and its ideas have stood the test of time.  There are references to non-existent documents and there are references to policy that existed in the 1970s.  Pamphlet Number 4 is no longer official guidance but the information is relevant and establishes a framework for performance-based contracting.