​GSA's Cross-Agency Priority (CAP) Goal includes design and deliver expanded shared services within GSA and across the Federal Government to improve performance and save taxpayer money.  This Bloomberg Government analysis [requires a subscription] looks at the market using keywords based on GSA’s definition of shared services and finds within the DoD IT programs that have a shared services component.  It's a big market for contractors as we have known by following the spend.

OMB M-19-16, Centralized Mission Support Capabilities for the Federal Government, provides a new approach to shared services and a strategy based on industry experiences, and lessons learned from other central governments that will reduce duplication, improve accountability, and improve Federal shared services.

Below you'll find the section describing the QSMO that I find relevant to our CM Community.  Quality Service Management Offices (QSMO)
Agency QSMOs offer solutions that, over time, will standardize processes, reduce the technology footprint, and reduce Government-wide operating costs. Once an opportunity for centralization or sharing is identified, OMB will designate a lead agency as the QSMO to take responsibility for establishing and/or managing such capabilities. A QSMO must be responsive to the customer agencies that will be using the service and must offer premiere capabilities, employing best practices from both the public and private sectors to offer competitive solutions that drive standardization and provide high quality service offerings that are responsive and adaptable to agency business needs. Specifically, QSMOs will have the following responsibilities:
● Offer and manage a marketplace of solutions for common technology, services, or fully managed services to respond to agency needs;
● Guide and govern the long-term sustainability of the services and solutions;
● Work with agencies on alternative strategies to help them build a business case if a marketplace for a particular solution is not yet available;
● Institute a customer engagement and feedback model that allows for continuous improvement and performance management of solutions; and
● Drive the implementation of standards that produce efficiencies in process and scale and that are established through the collaborative governance process.

So, when will we communicate the DoD governance structure?  Where will we place the "QMSO" (i.e. category management support office) within DoD?  The question is a bit premature as we work to decide on the future of the Office of the Chief Management Officer (OCMO), but that function will remain.  Any policy wonks here?  What's going on in the MILDEPs and Fourth Estate agencies?  Have you captured the 'goodness' of the QMSO responsibilities, perhaps in a charter or other documents?  Let's share; let's discuss!