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Product Support Key ReferencesProduct Support Key References
Key Policy, Guidance, Tools & Training
Product Support Key ReferencesIn page navigation
Integrated Product Support ElementsIntegrated Product Support Elements
Detailed Information on each of the 12 IPS Elements
Integrated Product Support (IPS) ElementsIn page navigation
Performance-Based Logistics (PBL)Performance-Based Logistics (PBL)
Delivering Affordable Readiness
Performance-Based Logistics (PBL)New tab
Product Support Manager (PSM)Product Support Manager (PSM)
DoD PSM Resource and Reference Repository
Product Support Manager (PSM)In page navigation
Analysis & AssessmentAnalysis & Assessment
Product Support Analysis, Modeling and Simulation, Related Resources
Analysis & AssessmentIn page navigation
Product Support Resources & ToolsProduct Support Resources & Tools
Technical Management, Product Support & Logistics Planning and Oversight
Product Support Resources & ToolsIn page navigation
Professional DevelopmentProfessional Development
Career Field Training, Management & Professional Development
Professional DevelopmentIn page navigation
DMSMS & ObsolescenceDMSMS & Obsolescence
Resources for Proactive DMSMS and Obsolescence Management
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  • The purpose of this community is to share life cycle logistics and product support manager information and knowledge.
  • To join this community: click the "Sign In" button in the upper right of this page, then select "Join this community" button.
  • To access one of the eight featured logistics topic areas, click on the respective graphic above.
  
Picture Placeholder: LISA STRUTZ
  • LISA STRUTZ
43/24/2020 2:57 PM

​What is the difference between the PESHE and the EHA?  Do contractors write both?  Does the government get to review these?

WILLIAM KOBREN4/21/2020 5:41 PMNo
  
Picture Placeholder: LEESA LAFFERRE-THOMAS
  • LEESA LAFFERRE-THOMAS
234/25/2018 12:13 PM

​Please take a few minutes to introduce yourself to the community: what are your interests, your expertise that you'd be willing to share with the community, your questions that need answered?

JEROME JOHNSTON2/19/2020 9:52 AMYes
  
Picture: JILL GARCIA
  • JILL GARCIA
35/21/2018 7:55 AM

​What governing documentation defines Integrated Logistics Support (ILS) Management as obsolete?

Background: I'm presently reviewing SECNAV INST 5400.15D, DON Research, Development, Acquisition, and Associated Life-Cycle and Logistics Management policy and I would like to know if the terminology of logistics management / ILS management should be replaced with Integrated Product Support and Product Support Management respectively.


WILLIAM KOBREN2/13/2020 9:51 AM46No
  
Picture: WILLIAM KOBREN
  • WILLIAM KOBREN
01/15/2020 8:31 AM

The Government Accountability Office (GAO) issued an important new report at https://www.gao.gov/products/GAO-20-151 entitled "GAO-20-151 Defense Acquisitions: Senior Leaders Should Emphasize Key Practices to Improve Weapon System Reliability".  This is a must-read for all DoD product support managers and life cycle logistics professionals. According to the GAO, "the commercial companies GAO reviewed proactively address reliability. They strive to identify reliability issues at the component level early in the development process to avoid expensive rework after producing an entire system. GAO found these companies focus on the following key practices: 

  1. Leveraging reliability engineers early and often
  2. Establishing realistic reliability requirements
  3. Emphasizing reliability with their suppliers
  4. Employing reliability engineering activities to improve a system's design throughout development
 

GAO found that the seven Department of Defense (DOD) acquisition programs it reviewed did not consistently adhere to these key practices. These programs often prioritized schedule and cost over incorporating the key reliability practices, and these systems generally were not as reliable as promised.  The GAO went on to state "…DOD has taken steps to accelerate weapon system development, and decision-making authority has been delegated to the military services. In an environment emphasizing speed, without senior leadership focus on a broader range of key reliability practices, DOD runs the risk of delivering less reliable systems than promised to the warfighter and spending more than anticipated on rework and maintenance of major weapon systems." 

The GAO also recommended that: "…the Secretaries of the Air Force, Army, and Navy highlight the importance of three key reliability practices: leveraging reliability engineers, establishing realistic reliability requirements, and employing reliability engineering activities to improve a system's design throughout development. 


1/15/2020 8:31 AMNo
  
Picture: WILLIAM KOBREN
  • WILLIAM KOBREN
01/15/2020 8:27 AM

Wanted to let the DoD life cycle logistics and product support manager community know that the Office of the Deputy Assistant Secretary of Defense for Product Support last month updated the DoD Product Support Manager (PSM) Guidebook. While the majority of the updates were administrative in nature, focused on fixing broken hyperlinks and updating terminology, the most significant content change was the replacement of the former “Computer Resources” Integrated Product Support (IPS) Element as the redesigned “Information Technology Systems Continuous Support” IPS Element in Appendix A (in both Table 11 and Paragraph A.12) and elsewhere in the document.

Your DAU colleagues have in-turn posted a NextGen-enabled updated December 2019 version of the DoD Product Support Manager (PSM) Guidebook on both our DAU Tools site and also from our Integrated Product Support Guidebook Suite.

Encourage you to take a look at this new “Information Technology Systems Continuous Support” IPS Element, as it differs from the former “Computer Resources” element in a number of different ways in areas such as software, program protection planning, cybersecurity, and Information Technology Service Management (ITSM), among others.

1/15/2020 8:27 AMNo

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