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How to Disarm Difficult People

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    Have you been in explosive situations involving potentially destructive conversations with difficult people?  The stakes can be high with big ramifications. Either the situation is diffused… or people could leave very hurt, and things could get incredibly hostile. Have you ever known a disarmer — someone with the rare ability to walk into a potentially volatile situation and bring calm, coolness, rationality, and resolve? These people are a rarity and hard to find, but the good news is disarmers are made, not born!  You can learn to better manage conflict and become a disarmer? 

    This webcast offers you tools and techniques that can be used to increase your ability to diffuse tension and conflict on work teams and in your personal life. You will develop a deeper understanding of conflict, how to deal with it, and its importance in working effectively through tension in various situations.

    WHO SHOULD ATTEND:

    Anyone who would like to be better at managing conflict.  If you want to learn more about the tools and techniques you can use to deal with difficult people and difficult situations by becoming a disarmer this webcast is for you.

    The Leading Acquisition Series:

    Developed by the DAU Leadership Learning Center, this series, typically on the first Wednesday of each month, will help you grow as an acquisition leader.  Building team success; working effectively through others; or spanning team, functional, and organizational boundaries—all will be covered.  DAU's faculty will share the latest thinking on what it means to lead, with practical defense acquisition examples and suggestions on how to apply what you learn at work.  Time in each session will be set aside to answer your questions.

    Speakers
    Image
    Thomas Bagwell headshot

    Dr. Thomas Bagwell

    Dr. Tom Bagwell is a professor of program management in the Midwest region, adjunct professor at Oakland University and Central Michigan University in the state of Michigan, and a certified executive coach.  He is an experienced acquisition leader with almost 40 years of experience as a project engineer, associate director, systems of systems integration director, Deputy Program Executive Officer, and former member of the Army's Senior Executive Service (SES). His current focus is on developing the next generation of acquisition professionals and leaders through teaching, coaching, consulting, and mentoring, with a goal of positively impacting acquisition programs and outcomes. 


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