Operating Status
RESTRICTED
OPERATING STATUS
What are the technical requirements for the online learning environment?
It is required that you access the DAU Virtual Campus with a supported Internet browser with java-script enabled: - Google Chrome - Mozilla Firefox - Internet Explorer 11 (Some users experience issues with course progress tracking in this browser.) - Microsoft Edge Individual courses may have additional technical requirements that will be presented to you after you "launch" your enrollment. For further information, click here.
It is required that you access the DAU Virtual Campus with a supported Internet browser with java-script enabled:
- Google Chrome - Mozilla Firefox - Internet Explorer 11 (Some users experience issues with course progress tracking in this browser.) - Microsoft Edge
Individual courses may have additional technical requirements that will be presented to you after you "launch" your enrollment. For further information, click here.
What should I do if my progress reset and/or I am unable to Launch my exam after completing a module?
**ALERT** There has been an increase in reports from students stating their course progress is not tracking while using the Internet Explorer browser. This is preventing some students from accessing an exam. Our recommendation is for students who notice their progress is not tracking to use a different browser such as Google Chrome, Microsoft Edge, or Mozilla Firefox if possible. Detailed information to address issues with course progress not updating is available on the Lesson Progress Tracking page. It also explains the steps for you to take to mark your progress complete if it was not previously recorded by the system.
Why am I unable to click on certain buttons or links within my course? What should I do if I'm stuck on a page and cannot make a required selection in my course?
This is a common discrepancy for learners that are accessing online training content using the Google Chrome or Mozilla Firefox browsers on select devices. Please click here for resolution details.
This is a common Internet Explorer compatibility discrepancy. Please click here for a quick solution and alternative work-around information.
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Please note that you should expect to receive a response from our team, regarding your inquiry, within 2 business days.
