1. Please choose the certificate icon below to download the Entrust Root Certification Authority - G2 (Government) certificate:
   
        
   
   
   
2. Open the certificate that you have just downloaded. Its filename will be labeled as: entrust_g2_ca.cer. If prompted with a Security Warning asking if you are sure you want to open the file, please proceed to Open it.
   
    
   
   
   
3. From the Certificate window that appears, select Install Certificate to open the installation wizard; select Next to continue.
   
   
   
   
   
4. When prompted to select the certificate store/location to install to, please choose the option to Place all certificates in the following store and then choose the Browse button.
   
    
   
   
   
5. A list of certificate stores, represented by folders, will appear. Please select the folder labeled, Trusted Root Certification Authorities and select OK..
   
    
   
   
   
6. Click on Next and the Finish to complete the installation. A confirmation window should appear indicating that the import was successful; click OK. You may then select OKto close the Certificate Information window. 
   
   
   
7. Now that the Root certificate has been installed, you will need to install the Intermediate certificate that's used to validate the identity of our website. Please choose the certificate icon below to download the Entrust Certification Authority - L1K certificate:
   
        
   
   
   
8. Open the certificate that you have just downloaded. Its filename will be labeled as: entrust_l1k.cer. If prompted with a Security Warning asking if you are sure you want to open the file, please proceed to Open it.
   
    
   
   
   
9. From the Certificate window that appears, select Install Certificate to open the installation wizard; select Next to continue.
   
    
   
   
   
10. When prompted to select the certificate store/location to install to, please choose the option to Place all certificates in the following store and then choose the Browse button.
    
     
    
    
    
11. A list of certificate stores, represented by folders, will appear. This time, please select the folder labeled, Intermediate Certification Authorities and select OK..
    
     
    
    
    
12. Click on Next and the Finish to complete the installation. A confirmation window should appear indicating that the import was successful; click OK. You may then select OK to close the Certificate Information window. 
    
    
    
13. Now that the required certificates have been installed to your computer, please close your Internet browser completely, ensuring that no websites remain open in the background. 
    
    
    
14. Click on your Windows Startmenu and type "Internet Options" in the search bar; press ENTER on your keyboard. Windows 10 users may type the same text in their Cortana ("Ask me anything") field on the Taskbar.
    
     
    
    
    
15. Click on the Content tab at the top of the Internet Options dialog. 
    
    
    
16. Click on Clear SSL State and then select OK on the confirmation window.
    
     
    
    
    
17. You may now click OK at the bottom of the Internet Options dialog to close this window. 
    
    
    
18. Please open your Internet browser and test the DAU website: https://www.dau.edu/. 
    
    

A: If you are using a work-issued computer, many settings and capabilities may be restricted. In such cases, you should contact your local IT support and request assistance in completing the steps.

A: The instructions above only pertain to systems hosted on the dau.edu domain.  If you are attempting to access an app, such as the DAU Transcript or Industry Training Application System (TAS), please click here to obtain certificate guidance for .mil resources.