Addressing .MIL Security Certificate Issues
While most computers automatically recognize public Certification Authorities (CAs) that are trusted to validate the identity of secure (HTTPS) websites, many .MIL sites are verified through private DoD CAs whose certificates require manual installation by a local system administrator. IT departments within the DoD typically install and update these certificates for their employees automatically, but there are occasions that updates do not reach all user workstations and a manual installation becomes necessary. Non-DoD agencies, private sector organizations and home users do not typically have DoD CA certificates installed on their computers and will more than likely be required to complete the steps that follow in order to access many DAU resources.
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The instructions that follow only apply to Desktop/Laptop computers with a Windows-based operating system.
Installing Required PKI Certificates for DoD (.mil) Websites
A: If you are using a work-issued computer, many settings and capabilities may be restricted. In such cases, you should contact your local IT support and request assistance in completing the steps.
A: Yes - While the InstallRoot tool typically installs certificates to the correct location automatically, sometimes pre-existing configuration conflicts linger. Please Click Here for step-by-step instructions that will help identify and resolve such conflicts..
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Please note that you should expect to receive a response from our team, regarding your inquiry, within 2 business days.