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RELATED FAQs:
Q: What is the best way to update my DAU profile information?
A: If you need to change your Name, Username, Email, Phone Number, or want to add a Profile Picture, you will need to access the DAU Identity Management System to make the changes. Note: If you also have an account on the Virtual Campus and are logged into that system, please logout before making the changes below.
1. Login to DAU Identity Management System.
2. Select the Self Service option from the menu on the left and then click on Actions.
3. Select the Edit Your Profile Information button.
4. Select the tabs at the top to view your profile information and make the necessary updates.
NOTE: Some information in your profile is populated automatically and cannot be edited. Those fields will be grayed out.
5. After making the necessary updates, select the Save button at the bottom for the changes to take effect.
6. Within the menu on the left, select Applications and choose Login. This will direct you to your Personal Applications.
7. From there select the Virtual Campus or the applicable tile for the system you want to access.
A: You must login to the Virtual Campus to update the contact information for your Supervisor or to change the Organization in your profile.1. Login to Virtual Campus.2. Hover your mouse over the Home tab at the top left and select Universal Profile.3. Once the page loads, select the Edit Record button at the bottom right.Follow the steps below to update your Organization:a. Scroll down to the section that says Organization Structure.b. Locate the box for Organization and then click on the box with the "X". This will clear the field.c. Select the same box again and search for your Organization by entering it in the Search box. Select the Search button after entering your Organization.d. The results will display on the screen. Select the title associated to your Organization and it will automatically be entered on your profile.NOTE: If there are no results displayed after you search for your Organization, select the Cancel button. Select the box again by Organization and use the page numbers and arrows at the bottom right to scroll through to see the available organizations. Once you've located your Organization, select the title and it will automatically be entered on your profile. You will not be able to save your profile until an Organization has been selected.
1. Login to Virtual Campus.2. Hover your mouse over the Home tab at the top left and select Universal Profile.3. Once the page loads, select the Edit Record button at the bottom right.
Follow the steps below to update your Organization:
a. Scroll down to the section that says Organization Structure.b. Locate the box for Organization and then click on the box with the "X". This will clear the field.c. Select the same box again and search for your Organization by entering it in the Search box. Select the Search button after entering your Organization.d. The results will display on the screen. Select the title associated to your Organization and it will automatically be entered on your profile.
NOTE: If there are no results displayed after you search for your Organization, select the Cancel button. Select the box again by Organization and use the page numbers and arrows at the bottom right to scroll through to see the available organizations. Once you've located your Organization, select the title and it will automatically be entered on your profile. You will not be able to save your profile until an Organization has been selected.
Follow the steps below to update your Supervisor:
a. Click on the red > symbol on the right to expand this section.b. Scroll down to the section that says Supervisor Contact Information.c. Make the necessary updates.
4. After you have finished making updates to your Organization and/or Supervisor, select the Save button, which is located on the bottom right-hand side of the page.5. Hover your mouse over the Home tab at the top left and select Welcome to return to the main screen.
NOTE: When making profile changes in the Virtual Campus, it can take up to 4 hours for the changes to take effect in the system. Therefore, if you logout of your account and log back in before that timeframe has passed, the changes you made will revert back to what was listed previously in the system. You will need to make the changes again in your profile. Once you logout of your account, please refrain from logging back in before the 4 hour timeframe has passed so the changes you made can take effect.
Q: I already have a DAU account but had to submit a DAU SAAR to request access to another system. I entered my updated contact information on the SAAR, however none of the information is reflected in my profile. Did I do something wrong?
A: After submitting the DAU SAAR, an account is created for new users and is associated to the profile information they provide on the form. Individuals who already have a DAU account and need to make changes to the applicable profile fields on the DAU SAAR [Name, Email, Phone] should do so through the DAU's Identity Management System. If you need to change the contact information for your Supervisor or modify your Organization, you will need to update your profile through the Virtual Campus. Detailed steps for making changes on both systems are referenced in the FAQs above.
A: The Training Application Systems used across all DoD and Non-DoD components vary and are not managed by DAU. If you require further assistance with updating your profile in that system, please contact your Service's Affiliation Help Desk for further guidance. **ALERT** You MUST manually update your profile within DAU if you made ANY CHANGES when applying for a DAU Classroom/VILT course. Follow the guidance provided in the question "What is the best way to update my DAU profile information?"
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