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  1. Defense Acquisition University
  2. Frequently Asked Questions

Virtual Campus FAQs:

I completed an online module, but I am unable to Launch my exam.  What should I do?

Please follow the steps below to obtain credit for the lesson/module that you have previously completed.

Note:  You are encouraged to use the Microsoft Edge browser, accessible from your Windows "Start" menu, to access the Virtual Campus.  Google Chrome and Mozilla Firefox are also supported browsers.



  1. Login to the Virtual Campus by accessing: https://dau.csod.com/

  2. Select "Access Your Training" below the Quick Links Menu.

  3. Select "Open Curriculum Player" and then click "Launch".

  4. Select "Table of Contents" (TOC) from the top right corner.  NOTE: Unfortunately courses that begin with a prefix of FAC, FCR, HBS or SPS will not include a TOC link as they were developed externally.  The Help Desk will have to manually update your progress.

  5. Expand the Module and/or Lesson until "Module Completion" is referenced in the list.  

  6. Select "Module Completion" from the Table of Contents.  

  7. To receive credit for the module, you must close out of the course by selecting the "X" in the far top right corner of the page.

  8. When the page refreshes, the "Launch Test" option should be available.

If the above guidance does not lead to a resolution, please email DAUHelp@dau.edu to request that we manually update the module/lesson that's preventing you from moving forward.


What is the DAU Test Policy for online courses?

 
The policy is as follows:  

  • Students have 3 attempts to pass a test.

  • Passing score = 80%.

  • If you do not score 80% on the 1st attempt, all subsequent attempts will contain the full number of questions that were presented during the 1st attempt.

  • If you do not score 80% on the 3rd test attempt, ALL your progress in the course will automatically be reset.  

    • This means any lessons and tests that you previously completed will now reflect they have not been accessed; you would be required to start the course over from the beginning. 
       
    • There is not a limit to the number of times your entire course progress can be reset if you do not achieve a score of 80% by your 3rd testing attempt.
       
    • Students are encouraged to seek content assistance from a supporting faculty member if they are unable to achieve a passing score within the first two attempts. Doing so will exponentionally reduce risk of an unsuccessful outcome on the third attempt.
       
  • After submitting a test, the results page will display your score and advise you of the questions that were answered correctly and incorrectly. The answers you selected will not be displayed.

If I need assistance with the content of an online course, is there help available? 


Yes, content assistance is available and supported by DAU faculty.  You may request Instructor contact information from a Help Desk Representative at any time during an active course enrollment.  

Where can I update my DAU Profile? 


Most profile attributes may be updated online in one of two locations.  Please see our support article, How to Update Your DAU Student Profile for a step-by-step tutorial. 

What are the steps to view my DAU Certificates?


The DAU Course Certificate Guidance outlines the steps applicable to obtaining your course completion certificate.