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The Product Support Manager:
A Catalyst for Life Cycle Management and Product Support Success
Sue Dryden
Deputy Assistant Secretary of Defense for Materiel Readiness
Professionally Developing World-Class Product Support Managers
Bill Kobren and Doug Killey
What can the Services, components, and managers do to help develop top-notch product support managers?
Implementing the Next-Generation Product Support Strategy
Mark Gajda and Basil Gray
The 2009 DoD Weapon Systems Acquisition Reform Product Support Assessment (PSA) report spurred the cross-discipline Product Support Assessment Team to find ways to reduce costs by making improvements in business, governance, and human capital processes.
OK, We Bought This Thing, but Can We Afford to Operate and Sustain It?
Mike Taylor and Joseph “Colt” Murphy
How can one accurately assess total life cycle costs? Be sure to consider the many and varied operations and support costs, using several valuable tools.
The Life Cycle Sustainment Plan :
A Review of the Annotated Outline
Terry Emmert
The Life Cycle Sustainment Plan is a key tool in establishing warfighter needs, determining affordability, and crafting a streamlined strategy that satisfies both.
Performance Based Logistics and Project Proof Point:
A Study of PBL Effectiveness
John Boyce and Allan Banghart
A study analyzing results from different programs shows the effectiveness of performance-based logistics across several metrics.
Leveraging Better Buying Power to Deliver Better Product Support Outcomes
John Medlin and Jeff Frankston
A sustainment quad chart can help product support managers achieve the goals set forth in the Better Buying Power Initiatives of 2011.
Designing for Supportability:
Driving Reliability, Availability, and Maintainability In While Driving Costs Out
Patrick M. Dallosta and Thomas A. Simcik
The affordable system operational effectiveness (ASOE) model for supportability addresses the contributions of both system design (quality) and logistics footprint (quantity) to total ownership cost.
Affordable Logistics:
Are We There Yet?
Lou Kratz and Gil Diaz
Performance-based logistics has been in place for more than 13 years. When it comes to affordable product support, are we there yet?
Hidden Value:
The Underappreciated Role of Product Support in Rapid Acquisition
Jim Farmer
The Product Support Triad:
A Critical Convergence
Terry Johnson and Dave Floyd
Attributes of an Effective Product Support Business Case Analysis
Joseph “Colt” Murphy
Defense AT&L is a bimonthly magazine published by DAU Press for senior military personnel, civilians, defense contractors, and defense industry professionals in program management and the acquisition, technology and logistics workforce.
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