DAU Communities Chief Editor Responsibilities

The Chief Editor for all DAU Communities is a position in the Learning Solutions Center within the Workflow Learning Directorate (WLD). The responsibilities in this position include the following:

• Reviewing requests for community sites along with the Collaboration Business Owner
• Determining the navigation strategy for the Communities "landing page"
• Assigning access rights to individual members or groups within communities

Additional tasks the Chief Editor and/or the community admin team also include:

Practice Center Management

• Managing a consistent community look and feel
• Designing and configuring CoP templates
• Designing and maintaining model communities
• Establishing and maintaining security, content management processes
• Measuring document performance trends
• Setting security permissions across the community practice center
• Documenting, maintaining, and adhering to standard operating procedures
• Reviewing CoP metrics 
• Providing technical expertise and assistance with automating metrics collection
• Reviewing usage trends and reporting activity

CoP Account Management

• Reviewing, approving, or denying new account applications
• Assisting with changes in contact information
• Reviewing, disabling, or deleting old accounts
• Assisting users with login information
• Coordinating changes in contact information
• Assisting community editors to assign new members to appropriate group(s) if necessary
• Notifying editors of possible new community members
• Providing individual access to communities
• Coordinating group access to communities

Technical Support

• Troubleshooting and responding to CoP user questions that the DAU helpdesk cannot answer
• Monitoring technical and systems operations of the communities, including testing new versions of necessary software
• Establishing shortcut URLs to support the communities
• Moving content as needed
• Deleting topics and communities if necessary
• Coordinating required access groups

Community Support

• Assisting in community roles as needed, including content editor and facilitator
• Demonstrating to communitites on different skills, including
• Posting new material
• Reviewing existing content for currency and applicability
• Ensuring subject matter reviews of contributions from community members
• Assisting in the archiving and deleting of items as needed