Managing Polls
Although you may archive multiple polls, only one poll will be active at a time. Leaders and moderators must be signed in before adding or managing polls.
Topics
Create New Poll
Click on “Go to community poll admin page” to create a new poll.
Click on the Add Poll button.
Add a title (which will serve as your poll question), an expiration date if desired, mark the Publish field “yes”, and choose whether to allow anonymous votes or multiple selections. For the bottom section, be sure to mark Category as “Web Parts” and Section as “All Solutions”. Click Save. (NOTE: allowing anonymous votes is not recommended since we've had issues with robots "voting" on some polls, which skews the results.)
[back to top]
Create Poll Responses
Your poll now appears in the list and has an assigned ID number. The next step is to create responses from which your participants will choose. Click Manage Answers to start.
Then click the Add Answer button. (For existing polls, you may also choose to delete an answer or export answers to Excel.)
Enter your response in the Answer Title field and assign a display order to indicate the answer’s position in the list of answers. Click Save.
Repeat adding responses until your list is complete. Then click Edit Poll.
Click Update to sync your responses with your poll question.
[back to top]
Activate New Poll
To make your new poll appear on your community home page, you must now activate or publish it. From the home page, click Edit (this page).
WARNING! Be very careful what you touch when in edit mode as you could inadvertently mess up your community home page.
At the Community Poll Voting web part, mouse over the banner and then click on the drop-down arrow that appears. Select Edit Web Part.
Click the drop-down arrow in the Select a Poll field and choose your new poll. Click OK.
Your new poll now shows up in the Community Poll Voting web part.
Click Save at the top right of the home page.
Check in your page.
And then publish it. Now your page with the new poll is visible to all users.
[back to top]
View List of Polls
To view all of your community polls, click on the “admin” link on the front page.
Your polls are displayed in a list. Note that, once an ID number is assigned, it does not change for the life of the poll, even when prior polls are deleted.
[back to top]
Edit a Poll
From the poll admin page, you can edit a poll by clicking on the Edit Poll button to the far right of the poll title. Make the desired changes and click Update.
To update a poll’s answers, click the Manage Answers button. To edit an answer, click the Edit Answer button to the right of the answer that you wish to change. Make your change and click Update. To add an answer, click the Add Answer button, complete the fields, and click Save. To delete an answer, check the box to the right of the answer and click the Delete Answer button. Since your poll has already been published, these changes take effect immediately.
[back to top]
Deactivate a Poll
To deactivate a poll, click Go to community poll admin page and then click Edit Poll to the right of the poll that you wish to deactivate. Change the Published field to “No” and click Update.
[back to top]
Delete a Poll
To delete a poll, check the box to the right of the poll title and then click the Delete Poll button.
You will not be asked to confirm the delete, so be certain that you really want to delete it before clicking the Delete button.
If the poll that you deleted was the one being displayed, then you will need to repeat the steps to
Activate New Poll.
[back to top]
Review Poll Results
To view the results of your poll to date, from the poll admin page, click the Review Votes button to the right of your poll title. The results will be displayed below the list. You will be able to see who votes (unless you allowed anonymous voting, in which case you will see the names of those who were logged in) and how they voted. You will also be able to delete a vote (not recommended in most cases) or export the list of votes to Excel.
[back to top]