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Share an Idea or Ask the Community a Question

The Share an Idea or Ask the Community is where you can interact with your colleagues and DAU subject matter experts. This is where discussion and dialogue take place within the community. To share an idea or ask a question in a community, you must be logged in and be a member of that community. Be sure to follow the best practices for discussions, as well.

Topics:

Share an Idea or Ask the Community

To share an idea or ask a question in a community, you must be logged in and be a member of that community. From the home page, click the Contribute tab at the top and then click the Share an Idea / Ask the Community link.

Start the process by clicking the Contribute tab of the mega menu and then selecting Share an Idea - Ask the Community.

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Start a New Discussion

On the Community Discussions page, click the link at the top to “start a new discussion”.

Choose to start a new discussion by clicking the link at the top of the Community Discussion page.

Complete the title, and if you need to add additional descriptive or explanatory text, then add that in the Body field. If you’re posting a question, then check the box below the Body field. Next, choose an option from the drop-down box at the bottom and then click the Save button to post your question.

Complete the fields and click Save to post your question.

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View a Question

From the Community Discussions page, click on the title of the discussion that you wish to view.

Click a discussion title to view it and all replies to it.

While viewing a discussion thread, you may choose from several different actions: view the post and any responses to it, reply, like the post and/or any responses, receive alerts about activity, or filter the responses.

You can choose from a variety of actions, such as Like, Reply, Alert, etc.

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Report an Inaccurate or Inappropriate Post

If you see an inaccurate or inappropriate post, click on the ellipsis under the post and choose to Report to Moderator. Add a short note about the issue and click Report.  

Example of how to report a post to the moderator.

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Edit or Delete Your Post

By clicking the ellipsis below your post, you may choose to edit or delete it. Keep in mind that deleting a post will also delete all responses to that post.

Click the ellipsis to edit or delete your post or response.

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Filter the Discussion List

You can filter the discussions list by clicking on the links at the top. Additional filters are available by clicking the ellipsis.

Click the top links to filter the list of posts.

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Follow

Just as you can receive alerts for an individual post, you may choose to “follow” the discussions list. This will provide you with updates to any changes made to the list, including new posts and/or responses.

You can follow the Community Discussion page to be notified of any changes or additions.

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Ribbon

Post:

The “ribbon” grants additional functionality on a role-based protocol. Not all functions on the ribbon are enabled for all roles. A member may view history/versions, email a page, view popularity trends (opens in Excel), add tags/notes, and a few additional minor tasks.

The ribbon provides additional role-based functions.

Discussion List:

The “ribbon” for the discussion list page includes an additional tab that grants additional functionality for the page as opposed to an individual post. This, too, is on a role-based protocol and again, not all functions on the ribbon are enabled for all roles. A member may create a personal view of the list, add tags/notes, email a page, create an RSS feed, connect the list to Outlook, or export the list to an Excel spreadsheet.

The ribbon on the Community Discussions list provides even more role-based functions.

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