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Memory Jogger 2 - Tools for Continuous Improvement & Effective Planning (Second Edition)

Last Updated : 05/31/2017

According to the GOAL/QPC website, "the Memory Jogger 2 is now updated to include examples by today's companies succeeding with the tools. We have also included an in-depth case study from an on-line retailer. The Second Edition Pocket Guide uses GOAL/QPC's detailed graphics and easy-to-understand text and icons to describe what the tools are, why they're used, and how to use them. Critical tools are explained using real-life examples from all types of organizations with problems similar to yours, making them easy for everyone to understand and apply. The Memory Jogger 2 (Second Edition) contains all the tools found in the first edition of the Memory Jogger II, plus 50 pages of new charts and detailed diagram samples, a new tool, and a case study. Tools include:

  • Activity Network Diagram
  • Affinity Diagram
  • Brainstorming
  • Brainwriting
  • Cause & Effect/Fishbone
  • Check Sheets
  • Control Charts
  • Data Points
  • Flowchart
  • Force Field Analysis
  • Histograms
  • Interrelationship Digraph
  • Matrix Diagram
  • Multivoting
  • Pareto Chart
  • Prioritization Matrices
  • Problem Solving Model
  • Process Capability
  • Radar Chart
  • Run Chart
  • Scatter Diagram
  • Team Guidelines
  • Tree Diagram
  • Process Decision
  • Program Chart
  • Nominal Group Technique
  • Zing Wear Case Study"

Processes Supported

Departments Associated

  • Army
  • Navy / Marine Corps
  • Air Force
  • Agencies

Integrated Product Support Elements Addressed


This tool was identified as part of a product support analytical tools database provided solely to assist defense acquisition workforce professionals to identify best value product support solutions which optimize system readiness and life cycle cost. Neither the Department of Defense or the Defense Acquisition University provide any warranty of these tools whatsoever, whether express, implied, or statutory, including, but not limited to, any warranty of merchantability or fitness for a particular purpose or any warranty that the contents of the item will be error-free. This analytical tools database should under no circumstances be considered as being all-encompassing, and is in no-wise meant to endorse the capabilities or products of any particular individual, company, or organization.


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