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One Touch Support (OTS)

Last Updated : 05/01/2024
This is a Common Access Card (CAC) or External Certificate Authority (ECA) enabled Tool.

​OTS allows authorized personnel to research, locate, requisition, submit follow-ups, cancel, modify, audit, and track status of their requisitions, conduct backorder review, and track carcass turn-in history. Through OTS users have access to 30-plus DoD, Navy, and commercial data sources. The system's primary functions are technical screening, stock check, requisition input, requisition status, requisition audit, shipment status, file/text upload, batch and backorder queries, MLD and SNT.

Processes Supported

Potential Organizations Associated

  • Navy/ Marine Corps

License Requirement

  • No fee for Government users

Integrated Product Support (IPS) Elements Addressed

This government tool is included in the product support analytical tools database to assist defense acquisition workforce members with identifying product support solutions which potentially optimize system readiness and life cycle cost. The analytical tools database itself should under no circumstances be considered all-encompassing; nor does it in any way warrant or endorse the capabilities, pricing, and/or products of any particular individual, company, capability, or organization. Suggested updates to the description of this particular tool or additions to the tools database are welcome.


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