CCDC Reliability Scorecard

The CCDC Reliability Scorecard examines a supplier's use of reliability best practices, as well as the supplier's planned and completed reliability tasks. The Scorecard is important for tracking the achievement of reliability requirements and rating the adequacy of the overall Reliability Program. An early Scorecard assessment may be based solely on a Reliability Program Plan, but as time progresses, the Scorecard assessment will become more accurate if information from technical interchange meetings, a Reliability Case, and results from early reliability tests, are included. The Reliability Case documents the supplier's understanding of the reliability requirements, the plan to achieve the requirements, and a regularly-updated analysis of progress towards meeting the requirements.

The Reliability Scorecard uses eight critical areas to evaluate a given program's reliability progress:

• Reliability requirements and planning
  
• Training and development
  
• Reliability analysis
  
• Reliability testing
  
• Supply chain management
  
• Failure tracking and reporting
  
• Verification and validation
  
• Reliability improvements
  

There are 40 separate elements among the eight categories in the Reliability Scorecard. Each element within a category can be given a risk rating of high, medium, or low (red, yellow, or green) or not evaluated (gray). The Scorecard weights the elements, normalizes the scores to a 100-point scale, and calculates an overall program risk score and eight category risk scores.

Benefits include:

• Poor performers can be identified early
  
• Engineering and reliability program reviews are made consistent
  
• An improved mechanism to capture useful metrics is provided