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One Touch Support (OTS)

Updated 5/31/2017

Launch Tool
One Touch Support (OTS)
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​OTS allows authorized personnel to research, locate, requisition, submit follow-ups, cancel, modify, audit, and track status of their requisitions, conduct backorder review, and track carcass turn-in history. Through OTS users have access to 30-plus DoD, Navy, and commercial data sources. The system's primary functions are technical screening, stock check, requisition input, requisition status, requisition audit, shipment status, file/text upload, batch and backorder queries, MLD and SNT.

Note: CAC badge or username/password required for login. 

Processes Supported

Departments Associated

  • Navy / Marine Corps

Integrated Product Support Elements Addressed

This tool was identified as part of a product support analytical tools database provided solely to assist defense acquisition workforce professionals to identify best value product support solutions which optimize system readiness and life cycle cost. Neither the Department of Defense or the Defense Acquisition University provide any warranty of these tools whatsoever, whether express, implied, or statutory, including, but not limited to, any warranty of merchantability or fitness for a particular purpose or any warranty that the contents of the item will be error-free. This analytical tools database should under no circumstances be considered as being all-encompassing, and is in no-wise meant to endorse the capabilities or products of any particular individual, company, or organization.

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