According to the DoD Product Support Manager (PSM) Guidebook, the PSBM defines the hierarchical framework in which the planning, development, implementation, management, and execution of product support for a weapon system component, subsystem, or system platform will be accomplished over the life cycle.
The PSBM effectively describes the methodology by which DoD intends to ensure achievement of optimized product support through balancing maximum weapon system availability with the most affordable and predictable total ownership cost. The model provides a clearly delineated description of the roles, relationships, accountability, responsibility and business agreements among the managers, integrators, and providers of product support.
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Product Support Business Model (PSBM) ACQuipedia article listed under the image.
Note: While the video references DoDI 5000.02, Enclosure 6, please consult DoDI 5000.91, Product Support Management for the Adaptive Acquisition Framework. In addition, while the video references "dau.mil" please refer to www.dau.edu for access to DAU resources.