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Supply Chain Operational Reference (SCOR) Framework

Updated 6/5/2017

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Supply Chain Operational Reference (SCOR) Framework
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According to the APICS website, "the Supply Chain Operations Reference model (SCOR) is the world’s leading supply chain framework, linking business processes, performance metrics, practices and people skills into a unified structure.

Employ the SCOR framework at your organization and:

  • Increase the speed of system implementations
  • Support organizational learning goals
  • Improve inventory turns

Level 1 Processes included in SCOR:

  • Plan
  • Source
  • Make
  • Deliver
  • Return
  • Enable

Level 1 Metrics included in SCOR:

  • Perfect order fulfillment
  • Order fulfillment cycle time
  • Upside supply chain flexibility
  • Upside supply chain adaptability
  • Downside supply chain adaptability
  • Overall value at risk
  • Total cost to serve
  • Cash-to-cash cycle time
  • Return on supply chain fixed assets
  • Return on working capital

Visit the APICS Dictionary Learn It app for terms included in SCOR. And download the new SCOR app!

The SCOR Framework is only available to APICS affiliate organizations and sponsorsContact APICS Corporate Development learn more.

APICS SCC affiliate organizations and sponsorsplease log in to access SCOR. 

See also the SCOR Quick Reference Guide

For additional information, see also:

Processes Supported

Departments Associated

  • Army
  • Navy / Marine Corps
  • Air Force
  • Agencies

Integrated Product Support Elements Addressed

This tool was identified as part of a product support analytical tools database provided solely to assist defense acquisition workforce professionals to identify best value product support solutions which optimize system readiness and life cycle cost. Neither the Department of Defense or the Defense Acquisition University provide any warranty of these tools whatsoever, whether express, implied, or statutory, including, but not limited to, any warranty of merchantability or fitness for a particular purpose or any warranty that the contents of the item will be error-free. This analytical tools database should under no circumstances be considered as being all-encompassing, and is in no-wise meant to endorse the capabilities or products of any particular individual, company, or organization.

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